Delete email you no longer want or need from your Inbox or mail folders, or recover those that you still wish to keep.

 

Delete an email

  1. Select an email you want to delete.

  2. In the Outlook ribbon, select Delete.

    NOTE: If you'd like to permanently delete an email, press Shift + Delete. You won't be able to recover this email later.

Recover a deleted email

  1. Select Deleted Items and then right-click the email you'd like to recover.

    NOTE: This only applies to Office 365 for business or Outlook Exchange customers. The time span in which you can retrieve your email may vary. If you have an Outlook rule set or an administrator who has set a policy, deleted items may empty on exit or after a few days and cannot be retrieved.

  2. Select Move > Inbox.